Courier Information - New Zealand
We deliver using Courierpost non-signature courier service.
We package jewelry carefully, padded, and in a box.
We cannot be personally held responsible for goods damaged or lost during courier delivery. Your items are insured by Courierpost.
Should you have any issue with non-delivery, we will provide full shipping information to you and Courierpost so that you may lodge a missing parcel request with Courierpost.
If you prefer to make other delivery arrangements for your parcel, please contact us after purchase
Courier Information - International
We deliver your jewelry and left over hair back to you using the most ecomonic tracked, insured, non-signature courier service available to your country (usually a 7-28 day estimated time, country dependant).
The costs to courier your jewelry to you are typically in the region of nz$35 Australia, nzd$50 UK, US.
Hair will be fumigated on arrival to NZ at a cost of nzd$35.
You must declare that there is horsehair in the package:
"Horsehair for jewelry making, to be fumigated".
Then we will be notified when it has arrived at the centre for cleaning. If the package is not declared properly you run the risk of the hair being destroyed.
We package your jewelry carefully, padded, in a box.
We cannot be personally held responsible for goods damaged or lost during courier delivery. Your jewelry is insured but your precious horsehair sent to me could be lost. For this reason we suggest sending only the minumum amount of hair.
Should you have any issue with non-delivery, we will provide full shipping information to you so that you may lodge a missing parcel request etc.
