Repairs Policy

We offer a full one year guarantee on parts and workmanship. We stand by our work and will repair or replace any faulty components and correct workmanship issues for items we have made for you, no questions asked.

For the lifetime of our business, we will repair or provide general maintenance to your jewelry at only the cost of any silver where we cannot restore or salvage original silver components. Labour is completely free of charge. Delivery costs are payable.

Cuffs - a special note

Cuff bracelets are not able to be replaced or repaired under the above terms if damaged by twisting or folding the sterling silver cuff. They must be put on/off with care.